FAQ
Read our FAQ and get the information you need.
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Tickets are available for booking through this website or at the entrance (unless we are at capacity).
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Yes, we do. Gift a mind-bending experience with a digital gift card to the Museum of Illusions. Funds can be used on tickets and merchandise in the Illusion Shop.Click here to buy.
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Tickets can be purchased at the door, although we do recommend purchasing them online if possible to ensure the time slot you’re looking to attend isn’t sold out!
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The museum experience typically takes between 45 and 60 minutes, but there is no time limit, so you are welcome to explore at your own pace.
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Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible but those can be bypassed on your visit.
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Ticket and merchandise purchases are non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date.
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Ticket allocation and rescheduling are subject to local policy and availability and usually require at least 24 hours’ notice prior to the event date. Click the manage booking link on the upper right of your confirmation to reschedule your visit or add additional tickets. For any questions, concerns, or disputes, you agree to contact us in a timely manner at the following: [email protected]
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No, animals are not allowed inside the museum, except for service animals.
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No, food and drinks are not allowed in the museum.
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Children ages 4 and under have free entry, but need a ticket to reserve the time slot.
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1545 Woodward Avenue, Detroit, MI 48226
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CAR PARKING:
On-Street Metered Parking: located on Woodward and Washington. Typically $1/hour, with a max of 2 hours, in effect Mon-Sat from 7 AM – 10 PM.
Grand Circus Underground: Entry from Adams or Park Avenue. Approx. 2 min walk from museum.
E-Z Parking Detroit: Located at 1450 Washington Boulevard. Approx. 3 min walk from museum.
Metro Valet Parking: Located at 1428 Griswold Street. Approx. 3 min walk from museum.
MGM Grand: Free parking. Approx. 14 min walk from museum.
BUS PARKING:
Pickup/Dropoff is recommended on Washington Boulevard. Street parking might be available on Washington Blvd.
E-Z Parking Detroit: 1450 Washington Boulevard
Metro Valet Parking: 1428 Griswold Street
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Complimentary admission is available exclusively to teachers and educators with valid school IDs. Teachers and educators are eligible for one complimentary admission per year. This offer is valid for walk-in visitors only. Please present your valid school ID upon entry.