FAQ
Read our FAQ and get the information you need.
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Tickets are available for booking through this website or at the entrance (unless we are at capacity). Tickets purchased on unauthorized websites or through scalpers will not be honored.
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Tickets can be purchased at the door, although we do recommend purchasing them online if possible to ensure the time slot you’re looking to attend isn’t sold out!
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The experience should typically last between 45 and 60 minutes.
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Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible but those can be bypassed on your visit.
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As stated in our Terms & Conditions, all tickets are final sale and non-refundable. Additionally, merchandise items cannot be exchanged.
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No, animals are not allowed inside the museum, except for service animals.
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No, food and drinks are not allowed in the museum.
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Children ages 4 and under have free entry, but need a ticket to reserve the time slot.
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1545 Woodward Avenue, Detroit, MI 48226
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CAR PARKING:
On-Street Metered Parking: located on Woodward and Washington. Typically $1/hour, with a max of 2 hours, in effect Mon-Sat from 7 AM – 10 PM.
Grand Circus Underground: Entry from Adams or Park Avenue. Approx. 2 min walk from museum.
E-Z Parking Detroit: Located at 1450 Washington Boulevard. Approx. 3 min walk from museum.
Metro Valet Parking: Located at 1428 Griswold Street. Approx. 3 min walk from museum.
MGM Grand: Free parking. Approx. 14 min walk from museum.
BUS PARKING:
Pickup/Dropoff is recommended on Washington Boulevard. Street parking might be available on Washington Blvd.
E-Z Parking Detroit: 1450 Washington Boulevard
Metro Valet Parking: 1428 Griswold Street