Tickets are available for booking through this website or at the entrance (unless we are at capacity). Tickets purchased on unauthorized websites or through scalpers will not be honored.

Tickets can be purchased at the door, although we do recommend purchasing them online if possible to ensure the time slot you’re looking to attend isn’t sold out!

The experience should typically last between 45 and 60 minutes.

Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible but those can be bypassed on your visit.

As stated in our Terms & Conditions, all tickets are final sale and non-refundable. Additionally, merchandise items cannot be exchanged.

Tickets can be rescheduled if the request is made no later than 24 hours prior to the event date. However, ticket availability for alternate dates is not guaranteed and is subject to a first come, first serve basis. For any questions or rescheduling, feel free to contact us at [email protected].

No, animals are not allowed inside the museum, except for service animals.

No, food and drinks are not allowed in the museum.

Children ages 4 and under have free entry, but need a ticket to reserve the time slot.

1545 Woodward Avenue, Detroit, MI 48226

CAR PARKING:

On-Street Metered Parking: located on Woodward and Washington. Typically $1/hour, with a max of 2 hours, in effect Mon-Sat from 7 AM – 10 PM.

Grand Circus Underground: Entry from Adams or Park Avenue. Approx. 2 min walk from museum.

E-Z Parking Detroit: Located at 1450 Washington Boulevard. Approx. 3 min walk from museum.

Metro Valet Parking: Located at 1428 Griswold Street. Approx. 3 min walk from museum.

MGM Grand: Free parking. Approx. 14 min walk from museum.

BUS PARKING:

Pickup/Dropoff is recommended on Washington Boulevard. Street parking might be available on Washington Blvd.

E-Z Parking Detroit: 1450 Washington Boulevard

Metro Valet Parking: 1428 Griswold Street